Katie Saguilla Review of The Roomstore
Our sales associate Jordan was great. We bought ou...
Our sales associate Jordan was great. We bought our Couches, paid in full, waited two weeks for delivery and our Couches were not delivered. We took the day off since our was supposed to be delivered from 2-6. When no one showed up at 6 we called customer service and they told us he was two stops away they couldn't tell us how long it would be but that he would be there no one shows up and then 11 p.m. we got to call stating that they aren't able to make the delivery the next day we call customer service they can't help us because it shows that we were scheduled for delivery for the following day which was at an accurate there were not proper notation stating that we were scheduled for delivery the prior day. Customer service was unable to assist me or get me in touch with the manager but they called me back and gave me a manager number and said I need to reach out to the manager when I call the manager Rich Davis he said he was unable to assist me and gave me a phone number to call that was disconnected we will never shop here again you should not waste your time or your money shopping here there delivery is horrible their service is horrible and they made no attempt to compensate for our waste of time because our time is it important to them.
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