T

Travis Smith

4 years ago

I was at the hotel for a business trip.

I was at the hotel for a business trip.

The staff was very friendly and helpful. However, on my reservation I had requested a refrigerator and I got a room without. So, I called down to the front desk and they switched rooms.

When I got to the new room I looked in the mini-refrigerator at there was an empty fruit container in it.

The room was just a very basic one and sadly didn't have a bathtub.

After leaving I got the receipt and noticed it looked different but had to get to my work training. So, when I got home I looked at my account and it had been charged. The next day it looked like it was fixed. Work told me today 8/6 that they contacted them and the charges should be fixed. So, when I looked at my account it had be charged even more than last time and ended up making my account go in the negative. Not very happy with this at all.

I recommended that work not to use the hotel again and told all of my coworkers to not use the hotel. Super irritated with the service.

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