Elijah Mentos Review of Courtyard by Marriott Amherst/...
I was employed for 7 months with this hotel
I was employed for 7 months with this hotel
LOL at the guest deception of this place
I've totally been abused by this hotel with literally the most corrupted corporate practices a company could possibly use (literally). I was lied into employment with the company seeing that I was working 2 other jobs before I came. I wouldn't stop questioning my supervisor making it very clear I don't want a worse or as bad of a job, and he just lied through the whole entire interview with me. When I got blatantly discriminated by the racist front desk I just walked out the hotel and wrote a letter stating I have to abide by my own morale standards (the front desk person screamed at me at the top of his lungs for using the word bed bug even though no guest were around while trying to resolve the issue as a cleaner.) Then I was called back to work because they aren't capable of keeping lots of hard working houseman with those practices. A few weeks later I just got fed up and gave my two weeks got another job at Yankee Candle (where I've worked 3 times) and then just got injured at the same time my father died and then totally discriminated by the front desk employees and management who just blatantly got satisfaction out of my pain and suffering (literally) while I've been doing everyone's job these past 3 months. Now I have no job no money and left to sit on my butt, I will take out a loan. I was thinking about contacting a lawyer but decided it is not worth it since everything about this hotel is about saving the owner every penny he can possibly get his rich greedy hands on (he can get his money). This hotel franchise is owned by the company that owns 5 hotels in Hadley (one owner). I will not continue to ramble about my frustration with these soulless people but be proud to tell the guest a few things that go on here.
1. This hotel has an issue with bed bugs that I would get fired for if I were to be mentioning it enough in front of guest.
2. They don't wash there quilts or pillows
3. One side of a 40 pound brochure rack that was being held by two small screws fell so I tried to fix it, then the other side fell and twisted and completely strained the entire left side of body and then all maintenance did was screw it back in the same holes. I later shook the brochure rack lightly after maintenance fixed it and the screws started popping out again, that could seriously injure a toddler or someone
4. The other houseman clean bathrooms then fold the cloth and put it back on the carts only to be used again to wipe the streaks off the precious water glass's. So if you drink from the water cups in the bathrooms you can be sure you may just be licking someone's piss.
5. They don't use deep cleaning vacuums because the higher end workers feel they would cost the owner to much money even though he is not saving money because the rugs just keep getting completely stained.
6. They do no criminal background check which is evident in the fact that everything my supervisor did with me was illegal and he is only about saving the greedy owner pennies. YET HAVE THE MOST CORRUPTED CORPORATE PRACTICES A COMPANY COULD POSSIBLY USE.
7. When I was being trained for the houseman position I literally was being told the entire time that my job is really to make the hotel look more clean then it really is and feel I have the right to say at this point NOTHING ABOUT THIS HOTEL IS THE LEAST BIT SANITARY
8. The Bistro restaurant is pretty nice and have some good options so if I made anyone feel uncomfortable with this review they can hide from the bedbugs by sitting in the lobby, however we are not allowed to vacuum when one person is in the lobby or we would get in trouble with the front desk so don't stay to long. LOL
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