E Crum Review of Toyota of Hackensack
We wanted to compare similar models, but the sales...
We wanted to compare similar models, but the salesperson only brought the key for one model and did not go back to the office for the other key. When we asked some basic questions, the salesperson was unable to answer. When we asked if someone else would be able to answer the questions we were told "I don't know." (I could go on, but you get the picture.) The salesperson said they would call us with prices and more information that day, but we never received that call. A sales manager called to ask about our experience and said a different salesperson would call us with information but never received that call either.....We found a great dealership in Fair Lawn with a very helpful and knowledgeable salesperson, and bought there instead. It was WELL worth the trip past Hackensack.
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