Briawna Anderson

Review of Rasmussen Landscapes

First, let me say that the quality of the yard wor...

First, let me say that the quality of the yard work I received was very good and the crew was kind and professional. All of the grief came afterwards.

To break it down, this company's goal seems to be to nickle-and-dime you TO DEATH.
When I received my invoice for a job that had taken about 4 to 4.5 hours, I was shocked to see that I was billed for 5 hours. When I called the company (I spoke to Rachael) I was informed that the billing department for this organization ROUNDS UP. So at $105 per hour, if you receive 4.5 hours of work, you will be over-charged more than $50. It turns out you are also "responsible" for paying for the time the crew sits in their truck "filling out paper work" between jobs.

Also, I requested regular maintenance to begin in late April or early May (north facing lawn on the East side where grass does not start growing until later in the season). They apparently started service in late MARCH, began coming weekly, and billed me for it. All without notifying me.

I am considering cancelling all business with this company...Which is sad because the work is good quality. I just didn't expect to get attacked with "hidden fees" and over-charges from a locally-owned landscaping company.