James Winnett

Review of Rod's True Western

Easy to find from the highway just watch for the h...

Easy to find from the highway just watch for the horse in the air.

Easy parking. Several parking spots available. Easy parking for a full size truck.

I stopped by looking for boot inserts for a few pair of boots I purchased in Texas. When we walked into the door we were greeted by a gentleman asking if there was anything he could help us with. I explained what I wanted he directed me in the right direction.

When I walked to the area the lady there greeted us by introducing herself to us stating if there was anything we needed she was there to help. I explained to her I was looking for inserts. She took us to the area where the inserts were and began looking. Quickly she found the pair. She put one into my boot for me to try. I decided as soon as I placed my foot into my boot that is what I wanted. She offered to put the second one in the other boot. I reached for the package saying I would take them up front to pay. She offered to take the empty package to the front so I could continue to look. We ended up picking up a few other items.

When I went to the front I told the lady there I had another package that was empty that I needed to pay for along with the other things. She quickly thanked me for my honesty. Yes I could have walked out without paying for them since they were in my boots.

The boot selection is limited to mostly square toed boots. I realize the folks In the central Ohio are prefer the square toed boots so it is understandable. I will continue to shop at Rods for future needs.

Great selection of western wear and work wear. I would encourage anyone in the central Ohio area that is looking for a good store for western wear that wants great customer service to visit Rod's.

Thank you for a great experience in Central Ohio.