The food is fine, good simple menu, but the place ...

The food is fine, good simple menu, but the place is being let down by diabolical service. Some days you go the service is professional, other days you go and it's like they've left a bunch of mopey teenagers in charge to run the place (literally). We had to ask for our cutlery twice, in the end I went in and got them myself, they also completely forgot our drinks, again had to go back in and ask then and then they didn't clear our plates away after we'd finished.

All this was going on while members of staff came outside and took turns to chain-smoke on the table next to us, clearly oblivious or uncaring as to customers needs. This is only the second time in my life I have ever demanded the service charge be taken off a bill at the end. I was told they couldnt take card payment, but when i said i didnt have any cash suddenly a card machine magically appeared.

Also on a separate but important note, please do a dessert menu (if they have one, the moron that was supposed to be looking after us told us there wasn't anything except tiramasu). Won't be hurrying back, Church Row or even the local Cafe Rouge is superior.