My experience did not start out pleasant. I had a...

My experience did not start out pleasant. I had an appt. I spoke with person who called me to confirm my appt. when I arrived due my appt 2 days later, I was told I did not confirm my appt. I made another appt and never received a call to confirm my appt so I called myself to confirm.
NOW FOR THE Pleasant experience. Let me first say I am a baby at the dentist. The Hygienist Jamie was absolute AWESOME. I HAD THE MOST AMAZING EXPERIENCE EVER!!!!! She was gentle, informative kind and caring!! Will only ask for her when I return??