Each year in August Scrapbook Expo is held at this...

Each year in August Scrapbook Expo is held at this convention center. In 2012 we missed out on the deal at registration to book this hotel as a package thru Expo. So we book ourselves and we stayed in a 'tower' room. It was gorgeous. This year we were booked the package deal thru Scrapbook Expo and we were put into a 'courtyard' room. Day and night difference. Smell, mold old outdated everything ! This put a damper on our entire weekend. It was disgusting. We asked to be moved and were told the hotel was booked full. On the first night our free WIFI wasn't working - message that the host port was full ??? - we called the front desk and they wanted us to call tech support ! seriously?!?! I sent an email to the resort management expressing my disgust but have not gotten a reply. Needless to say, I will be staying at a nearby hotel next year.