Wayne Neill Sr.

Review of West Hills Jeep Chrysler Dodge

Just wanted to get the fluid level in the transmis...

Just wanted to get the fluid level in the transmission checked on my 2012 Grand Caravan, because someone at Dodge thought it would be a good idea not to have a transmission dipstick on this year of Caravan. So that you would have to go to the dealership to get it checked. Ya, that ws a good idea. NOT!
But anyway they wanted to charge me to do preventive maintenance on my vehicle.
Which I think is outrageous, what ever happened to customer service? This is the thanks I get for buying a Dodge.
Be warned and wary of this dealership's service writer's/department. Don't pay for preventive maintenance.