Amanda Stienburg

Review of Coextro

Let me start off by saying that I don't leave revi...

Let me start off by saying that I don't leave reviews. With that being said, this company is great. After my initial internet installation, I didn't have an internet connection for 4 days. I called multiple times and spoke to two different individuals who both answered my questions and were polite and patient through it all. Even though I solved my own issue (the technician did not plug the modem into a line with a proper signal), I was made to feel that the company would do whatever they could to ensure my issue was solved.

The only negative thing I might say is that every time I talked to one individual, they advised me they would call me with updates but I never actually received any calls. I had to keep calling in and asking for an update but, at the end of the day, I got what I needed.