Wendy Willingham

Review of Future Ford of Sacramento

Had an issue with my vehicle which was still under...

Had an issue with my vehicle which was still under warranty. Turned out that I needed a full overhaul on trans. Kevin Palmer was amazing in keeping me well informed and gave me a brand new 2020 Ford Explorer to drive while my Escape was being fixed. He let me know in detail what was going on at all times. Even when they were swamped with phone calls and customers, he treated me very well and maintained excellent customer service the whole time.
Kevin really shined and represented Ford with professionalism!
Thanks Kevin!