lloyd thompson

Review of The Lawns Hotel

Bad customer service mattress terrible rooms dirty...

Bad customer service mattress terrible rooms dirty and not clean bed made me itch!!
No help from staff when we said about room.
Only, apart from that s the way it is.
And they still take our money for other nights we are not staying.
After we ask for another room just said no!
The next morning they said they would call back.
not one phone call all day and no help. Poor poor customer service.
We only stayed one night but they charge for three nights.
I didn t mind paying for night we stayed but they would not give us our money back for the other nights.
What a let down!