Laurene Buckmiller

Review of Regis Corporation

We stopped in at Regis on Robert St. in W. St. Pau...

We stopped in at Regis on Robert St. in W. St. Paul at 1:30pm this afternoon and was told that they were booked up until 5pm. We returned at 4:30pm and checked in. We waited until 4:56pm when another young lady walked in and was taken back for her haircut by the woman who I had an appointment with. This is the woman at the first station on the right of the desk. We felt that the young lady should have waited until after my haircut. I called Riverstone Salon and Spa and made an appointment with Cherie tomorrow. Regis is a step down from Riverstone but I was trying to establish a new hairdresser in the new neighborhood. After being treated as second rate citizens we will never return and let everyone we know how we were treated. It is really disappointing as we thought Regis had a better reputation than this. Oh well I know I will be treated like a Queen tomorrow at Riverstone.