Neeta G

Review of Magdalena Grand Beach & Golf R...

WHAT A DISAPPOINTMENT!

WHAT A DISAPPOINTMENT!
My family and I travelled on the overnight flight from NY to Tobago, and original had reservations with Magdalena "GRAND" Resort, which turned out NOT TO BE SO GRAND!
We went to some of the beaches and then decided to check in at 3:30pm, hoping to shower and go right back out. However, the bathroom was dirty and had a really bad stench.
First, the front desk agent advised that she and the housekeeping supervisor were working on getting us to another room. After 2-1/2 hours of having my 7 year old daughter sitting around in her wet clothes, I went down them.
They then showed us two other rooms: the first one was in the same condition as our original room, plus the elevator was not working; the second room, the air-condition unit was not working and they expected that it "might" be back on within a few hours.
In the end, I asked for a refund and ended up at Mount Irvine Bay Resort.
It actually turned out to be the best thing that happened, because MOUNT IRVINE RESORT IS A GEM!