michelle Plourde

Review of McLaren Greater Lansing

Worst care ever for my 94 year old Mother in law! ...

Worst care ever for my 94 year old Mother in law! She was considered a falling star She was left on portable commode for over 30 minutes as she continued to call for help then she was never cleaned her up, the worst ever was when we got her ready to check out 3 days later we discover she was still in the depends pull up that she was admitted in! Asked to have Doctor speak to us as she did not understand clearly and NEVER spoke to any doctor. We were there everyday by 8 -9 am. Will never return there! Filled out their after care survey and surprise, surprise they have yet to contact us of the issues we had there. No way to treat a human being.