It was December 18 and I had 4 birth control pills...

It was December 18 and I had 4 birth control pills left. I knew I would run out before the holidays so instead of being caught off guard I went ahead to get my prescription filled.

A short background to my needs. I have a SEVERE Medical condition and birth control helps it. Without it periods make me delusional, have extremely low blood pressure and excruciating pain (around a 8 on the hospital scale). Without these pills I can't work or even participate in normal life.

Went back to pharmacy they said the doctor can fill it. So we called the doc (I'm down to 3 now) left a message. Still doc didn't answer her calls so again called the next day (2 pills) by now I'm getting frantic. I ran out of pills.

there's still no reply and I've called and left urgent messages. My pharmacist left urgent messages and still no answers. The call center that has answered all this time can't help and only inform me that the doc has 72 hours to respond to my First message. That's the crux of my review. They have no urgent or emergency staff to help in these situations. And now they are closing for Xmas. I'm going to sit in the lobby and cry. Maybe that'll get attention.

Update

Their people called me early on the 22 and told me it was my fault I'm in this situation and they're not going to help me. Because I missed my appointment that I had no knowledge of. (I told them so) The last time I talked to my doc she said it would be permanent refills no appointment required. That I had gone through a full year supply already. I pointed out that I had been using them for at most 9 months. They didn't believe me, so I told them to look at my record. They said no. Someone lied and now I'm stuck. If anyone can help I need it.

Final Update

Went to my General Doc and she along with her team of receptionist got me the meds I needed. She was a bit annoyed (understandable I brought her a problem she had nothing to do with) she had to use some pretty big favors but OMG she my doc for life because as silly as it may sound to others she saved my life and my future. I can never repay that. Thank You Prime Urgent Medical Care in Memphis.