Cristian Pujo

Review of Occidental Royal Hideaway Hote...

One of the best hotels in SD, the immaculate rooms...

One of the best hotels in SD, the immaculate rooms at the cleaning level although we lacked some basics like slippers, bathrobes, etc. We did not have a toothbrush and they told us that they did not put brushes in that hotel, but in less than 5 minutes they brought us toothbrushes for everyone. At the food level we would put a 10, if it had not been because we found a worm in salad leaves, something that can not be allowed in a 5-star hotel. Thanks to the great attention of Elena Solano who was aware of us and we managed this incident in the best way. The big pool, clean and in good condition. The impeccable breakfast also with a wide variety of sausages, pastas, fruit, etc.