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mide abdiu

3 years ago

Worst customer service experience ever. I am beyon...

Worst customer service experience ever. I am beyond speechless to how my family and I were spoken to over having a question over a bed. Sales manager Lori yelled at me for asking how long a bed would take and to explain to me why I could not buy it that day. She spoke to us as if we were slow and incompetent and stormed off screaming I m done I m done with you people. I can t even explain the situation without laughing. Most unprofessional environment. There s a shortage on raw materials!!! Okay Karen we understand that s not what we re asking . WORST EXPERIENCE EVER will NEVER be back and wish you bankruptcy!! & response to your response: as God is all our witness no one screamed or yelled in the store besides YOUR store manager to YOUR customers, feel free to check your cameras and see who walked off and stormed around waving their hands in customers faces and no one was persistent on price or taking the floor model we simply had a question, there was no talk about negotiations or anything and idk if loris meds wore off or if it was her menopause but she literally TWEAKED in front of everyone and you guys trying to play it off like the customer acted wrong is hilarious and goodluck selling anything I found a bed thank you for the concern & it was at ART VAN and they literally treated me so well. I wish you and Lori more sales and better days and sorry you don t see how you behaved wrongly literally CRAZY how she behaved, & she only behaved rudely after we spoke a LICK of another language. Do you not understand she started speaking SLOW to us?? And like we did NOT UNDERSTAND ENGLISH? You re all delusional and God bless.

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