I went in to buy a road bike - upgrading from a ch...

I went in to buy a road bike - upgrading from a cheapo hybrid. The staff was incredibly knowledgeable and friendly. Had several choices between new and used bikes in a variety of price points. Invited me outside to test drive the bikes and I had his full attention. He pointed out the pros and cons of each bike and was geniuinely interested in my feedback to sell me the best bike for me. Absolutely no pressure sales. He allowed me plenty of time to decide which bike was right for me.

All my questions were answered without making me feel silly or like i was wasting his time.

I am incredibly happy with the level of service as well as the bike itself. I am completely confident that they will stand by their product should I have any issue.

I cannot recommend more strongly - if you are looking for a quality bike and want to be treated like a valued customer, Mello Velo is THE place to go!