J

Jose Mole

4 years ago

I paid my premium on january 13 and on february 19...

I paid my premium on january 13 and on february 19 my 3 years old son got sick, supposedly my coverage should start on february 1ST,I haven't received any of my member info, documents, provider list, ID card or anything, they never attended of my child because of ID card, I tried to call the insurance hundred of times, they never answer. Later on justifications start to appear, "we have to many applications" "the cards have been sent but we are no ready for so many customers..." They only are ready for take the money, that part was efficient and quick, just the social and the bank info. Please beware of this Healthcare provider.

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