The hotel looks amazing when you first enter but i...

The hotel looks amazing when you first enter but its been nothing but disappointment. When I first arrived after booking a room here of course. We booked two rooms with two seperate beds. We got to the rooms to see one king size bed in each room. We call them tell them whats wrong wait 15 mins for them to fix it. Finally they fix it by finding two rooms with two seperate beds but says we have to pay more for the rooms. So we pay an extra 200 pounds in total for the rooms we were suppose to have ....cool. We get to the rooms and I promise you they were literally one king bed in each room again. AGAIN. So we call them again and this time had to wait 40 minutes for them to finally get us the actual rooms we wanted. If your looking for a great hotel its not here.