Yesterday, I was in a hurry and running late to at...

Yesterday, I was in a hurry and running late to attend a funeral in New Jersey. I decided to call ahead at one of my favorite places to get fried catfish, Dixie Bones. I've been coming here for almost 10 years. Quickly ran in, paid for my food, and left. When I stop in Alexandria to pick up friends and open my food, I find this. To my dismay, the catfish was both burned and I'm sure the grease was old that it was fried in. The beans and rice and green beans all taste burnt. I called back and explained to a manager on staff. She asked me to refrigerate the food and bring it back when I returned to VA. I only eat certain types of food and had absolutely no time to stop anywhere else. So I ate the catfish - burnt and all. When I returned today, I brought them green beans and beans and rice. The manager on staff was nice about it, explained their policy to me, and said "she'd take care of it". They begin making another one and an older man tells them they can't make another one. I stepped in and said they didn't have to. I'd just like my money for what I didn't eat. He said that he wouldn't be giving me any money back but he could replace the sides. I explained that I ate here too often and that the food was burnt. He says 'no it wasn't'. Trust me, if the sides were in the least bit edible, I would've eaten them. The lack of customer service by whom I'm assuming is either an owner or GM was absolutely horrible. I thanked the manager for what she tried to do and left. It is so sad that this business doesn't truly don't value their customers and their customer's $$