I was in Indianapolis for business, and this hotel...

I was in Indianapolis for business, and this hotel provided great work space and comfort. The room was very clean, internet responsive, and room amenities were good. The location was also great, with a good selection of restaurants and stores. The best part of the stay, however, what the staff and level of customer service. I need to identify one of the Guest Service Representatives, Yvette Chandler, for her willingness to go above and beyond. The day before check-out, I asked her about the availability of taxi service to the airport. The morning of check-out, she called my room to check if I still needed a taxi. She made the arrangements efficiently and quickly. That level of attention to detail is really unusual, and appreciated.