Floor is dusty, pillow were smelly, entrance light...

Floor is dusty, pillow were smelly, entrance light not functioning. Only One plastic cup was given. No fridge. No cup n spoon for making coffee or tea, though no tea or coffee are provided. Toilet seat was loosen, toilet paper used to be good quality, now worst than budget hotel quality! Genting hotel used to be a prestige tourist hotel, Of which I m so proud to talk about, but not anymore...
I ask myself, how much can a mug n a spoon cost? How much can a kettle cost? How much can a fridge cost? How much can toilet paper cost? To Genting of such a big tourist center? Quite often I heard people talk in the lift abt the hotel rooms' cleanliness became from bad to worst, especially pillow stink! Hotel provision from something to nothing, moderate become cheap! Room r dim, not enough lighting. Cost cutting from bad to worst! All this come from not only the tourist, but from me personally...With such disappointment!