felissa grissett

Review of The Villages of Benning (Pinna...

If you think just because you are move on Ft. Benn...

If you think just because you are move on Ft. Benning, that the service will be top of the line.... You are WRONG!! Let's start with Cathy Barry who is the director and Cindy.. Horrible customer service and may I add they are liars. I moved here about 3 months ago.... It's the worse move I've ever made. A brand new dryer..... Fresh out the box had to be fixed, because of electrical issues. I have pictures to prove a screws was inside the wire. They not only lied but tried to COVER UP the mechanical issue.... They also were unwilling to replace the dryer. Good thing it was under warranty.... I was able to receive a new one. Next.... The refrigerator went out.... I had to throw away FOOD. Cathy Barry was asked previously NOT to call my phone but she did anyway..... To tell me they wouldn't replace the lost food. She said because I didn't call maintenance when it happen. BUT I TOLD HER THAT I WAS OUT OF TOWN FOR THE HOLIDAY!! So pretty soon here there will be a civil suit. Just sad and of course I had to report to the police about the harassing calls from the Director Cathy Barry. Whrn someone ask you NOT to call their damn phone..... DON'T CALL THEIR PHONE!! Some of the employees have no knowledge about the process. I'm so ready for next July......so that I can MOVE. Ask for ADRAINA if you decide you want to move here. Awesome customer service and very down to earth!!!! Stay off Benning if you can help it.