Mauricio A

Review of Dean & Deluca

For being such an expensive place, you would think...

For being such an expensive place, you would think they had better service and employees who actually wanted to help their customers. I asked for a sandwich from their prepared food section 15 minutes before closing, plenty of time I thought. I saw their employee roll his eyes and sigh heavily at the prospect of preparing a sandwich. After about a minute of deliberation and talking with a fellow employee, he returned and said they were closing and couldn t make my food. Extremely disappointed not only because I wasn t served properly but more importantly by the lack of professionalism and attention to the customer that I d come to expect from Dean and Deluca.