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Awesome hotel with one very minor but so frustrati...

Awesome hotel with one very minor but so frustrating annoyance

First, the amazing. Vladimir in the sky bar spent two nights making some of the best cocktails I have ever tasted. He was friendly and incredibly articulate, and was able to give me the history of the different cocktails and alcohols. The supervisor in the sky bar was also amazing, and was able to secure a window seat for myself and my guest. In the bar on the 1st floor TongTong was great, and allowed me to practice my mandarin.

Second, the 'to be expected and did not disappoint'. The rooms are as one would expect from a tier 1 city IC. Great views, good size, fantastic amenities, good number of sockets, etc. I didn't use the pool or spa on this stay however I have on previous stays and they are both good (although the pool does lack natural light imo).

Unfortunately the food did disappoint (and ruined the stay slightly). The first night I had the 300g aberdeen steak and I ordered it blue. It came out medium at best and nowhere near even rare. The manager apologised and said he had spoken to the chef and he also mentioned that the cooking implement quickly achieves a high temperature and that it is difficult to get a steak blue. Fair enough but perhaps shouldn't have taken the order, or at least have given me a heads up in advance. The manager offered to comp a dessert but I wasn't intending on eating a dessert and certainly wasn't going to eat one for the sake of it. I then went to the sky bar and began drinking heavily (what's a scotsman to do - I have the reputation of a nation to uphold). At some point I ordered a side of fries and they came covered in......truffle. Promptly sent back with a message for the chef to behave himself and after a while a second lot of fries arrived. The second night I went to the same restaurant on the first floor and this time ordered the burger, and after getting it and eating about a quarter it really tasted awful. Closer examination showed it was covered in......truffle mayonaise. The manager apologised and offered me another which I eventually accepted but I only ate half as I was already partially full from the first one. Honestly, the truffle on everything was exhausting and frustrating. IC is about fine dining, but there's nothing fine dining about drowing fries in stuff that looks and tastes like earth.

Will I stay again? Probably, but if I do I definitely won't be eating anything. If a manager reads this, thank Vladimir and Tongtong as without them this stay would have been totally ruined; then go check the chef doesn't own shares in a truffle distributor.

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