Danielle Scheutjens

Review of Miele Nederland b.v.

In April 2018 bought a vacuum cleaner of about 1...

In April 2018 bought a vacuum cleaner of about 190.00 you can assume that you buy a good vacuum cleaner that lasts a long time. After only 5 months use, the vacuum cleaner is broken, the engine is broken and the push button to turn it on and off. The vacuum cleaner sent to Miele. The answer was that we did not use the correct dust bag from Miele's own brand and that it is not covered by the warranty. Ridiculous because I think that the majority of the Netherlands and the world do not use Miele vacuum cleaner bags but simply buy them from Sorbo or such a solid brand. A very cheap way and totally not customer friendly to ship us like this.