Timothy K

Review of Harley-Davidson Laval

Zero customer service here today. I came in ready ...

Zero customer service here today. I came in ready to buy a used Dyna I saw on their site. I walked around the store for 15-20 mins, no one said hi to me or came to see me and when I finally found the bike I wanted to see, I couldn t get a salesman s attention despite making eye contact with several of them while standing next to the bike. They were too busy talking to each other or on the phone ignoring their surroundings. Maybe I could have made the effort on my end to approach someone and ask for some service but I don t want to have to chase down a salesman to give them my money, there s plenty of other bikes and plenty of other HD dealerships around QC that have better customer service than this one did today. I should note that the last time I came here a couple years ago, I spoke with a guy named Jim who was actually pretty helpful but at the time they didn t have any bikes I liked and he wasn t there today...