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The entire place is beautiful and charming, but de...

The entire place is beautiful and charming, but details leave a lot to be desired. The Grotto is lovely, but the spa employs estheticians for massage therapists. They incorrectly booked 2 different massages for us. Our room service for breakfast never came and for dinner, it took an hour. Plus side is that they comped all the mistakes, aside from the major no-no of who they have as massage therapists. (Not even certain that is legal, though I tried to look into it.) The fireplace in the lounge was a great place to relax, read, and chat with a few guests. Despite the problems, I'll probably head back. It is oddly charming.

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