Worst customer service. Adam behind the front desk...

Worst customer service. Adam behind the front desk should not be the go to when guests have a problem. Completely unprofessional. Key card problems locking us out of our room. He insisted on an ID to get it fixed.... But if your ID is in the very room they locked you out of!?! Oh but its not a problem, according to Adam. Sarcastically he insists HE did not lock me out of my room, its just plastic, its not a big deal, it happens. I heard this repeatedly. But it is a problem when he wont let me back into my room without my ID.... Which is in the said room that their system locked me out of. Which also includes all of mine an my sons belongings, our shoes, my car keys, my wallet.
Oh but wait! Adam saw I had my phone so I can log onto Facebook. Why I asked? He said it has my picture.... I thought this has to be some kind of joke. He insists on my ID because they have to be thorough an know it is in fact me ...but anyone can be anyone on facebook, honestly. And no, my picture is not my profile picture.
He called someone over to take us to our room. The man walked way ahead, I'm not even sure he knew we were following him. (I'm sure he did) He did not slow down, we finally met up at my room. Key still did not work. He had to take out his master key to let me in an waited to see my ID.
Checking into one of two of the rooms, it smelled like a barn, manure. Trying to find the source of the smell, checking under the beds there was beer bottle caps, pens, an crumbled up paper. Shouldn't housekeeping have had this all cleaned up!? Never found the source, it had to be from the carpet.
Upon checking out I asked for the manager. I felt like I was being rushed, heard the fake, I'm sorry for the inconvenience, the head nod, an the, I hope you give us another try... Speech. That was it. I got the impression I was wasting my time, as well as his.
No I will not give this place another go, but I do want others to know about this experience. I have years of working not only in customer service, but in the hotel environment. This place is really a joke.