kev winston

Review of Audi North Austin

This place is doing something crooked. I went ther...

This place is doing something crooked. I went there to purchase a used car, I had inquired about the car online and they called me to make an appointment to come look at and test drive the vehicle. The next day my daughter and I showed up to the dealership and was not greeted, sales people walked by and did not acknowledge us and we were given a look and feeling as if we were not welcomed there. After 20 minute or so they finally had time to walk us to the lot that the car was supposedly parked and was told to look to see if we could find it while he got the keys. As we looked, the car was not there and 15 minutes later he came back out and began to make us think the car was being sold or "in the shop". We walk back and the salesman says "The owners (Of The Audi Dealership) son has taken the BMW for the holiday's to drive. My thought was why does the Owners son need to drive the car that my daughter and I have driven so far to come look at, test drive, and buy with all the other luxury cars on the lot. He proceeds to tell us that they can get the car back if we were seriously looking to purchase, "So, lets look at the numbers"! We walk back to his desk and they would not come down on the price and wanted me to buy the car that I had not physically seen and was being driven by someone else as we spoke! We were being told "fill out the paperwork and leave a deposit and we will get the car back Monday or after the holidays"! Mind you I had already had my credit run for this car prior to arriving at the dealership and been pre-approved by my own bank but they were trying to push me to let them run my credit! This dealership has poor business practice and lacking customer service. Giving Audi North a one star is way too much than they deserve, they are not a car dealership but more of a fraudulent, dishonest, incompetent, discriminating, waste of time! Because of this interact I would never recommend going to an Audi dealership for any Audi or other vehicle, new or use! Apparently, the car is still being posted or ran as if it is on the lot while it is being driven!