Sharon Tam

Review of Hyatt Lost Pines

Perfect distance for a weekend escape from Austin....

Perfect distance for a weekend escape from Austin. The large majority of the staff provided wonderful service and our room and the outdoor resort facilities were great. Only two complaints are (1) the excessive number of ants at the pool area. I was bitten multiple times and it was difficult to eat there since the ants would almost immediately climb onto the tables and chairs and (2) discrepancy between the check in staff who indicated that my discoverist status allowed us to have a late checkout at 2 pm and the terse response from a front desk person indicating that we had to check out by 12 pm. This was disruptive to our visit.