Let's start with the bad. We had a "four-poster be...

Let's start with the bad. We had a "four-poster bed" where the curtains did not hang as they should, but that was because there was a need for repairs at this point. There is also a need to wash them, since the dust that can be shaken out of the four-poster bed curtains is a bit too much. The dim light in the room is also annoying, which leaves everything in the semi-darkness even though we shot the spots on full.
The lady at the reception should also be a little friendlier. It is also remembered that she then immediately collected a deposit of 1000 pounds although the booking with credit card had already been deposited via Booking.com. It is certainly more friendly and especially when you arrive it leaves a little doubt. (The male version of the reception was much friendlier and more helpful - so it works)

The composition of the breakfast can be described as rather careless. Elsewhere there is a glass of Prosecco, some cold sausage, some decent cheese, jam jars at the buffet to choose from, not just butter but also reduced-fat parts.
The outdoor swimming pool at 31 degrees is beautiful, although there are a number of tiles in need of repair. It is really cool to go there in a bathrobe over the grounds. You should definitely leave it that way. (I don't like going to the sauna .. but would go well with the outdoor pool - but I don't think there is). We really enjoyed the freshness after swimming.
The location of the hotel is unique. Extensive and above the city. The natural stone facades and the buildings, which have a maximum of 3 storeys, are successful. The lounges in the main building are certainly also so that you can stay here longer. Cheltenham itself is nothing special.
The rooms upstairs in the main building are cozy! Because of the obvious budget problem, there are only 3 stars.