Tyler Ford

Review of Baron BMW

Clearly a lack of communication and management in ...

Clearly a lack of communication and management in this place. Talked with a salesman for 8 hours throughout the day and told him I was coming in that night. Got a loan approved through my bank, drove 2 hours to get the loan approved, then to the dealership. Only to find out they sold the car AFTER I told the salesman my loan was approved and that I was coming in that night to pick it up. Walked in there with a $25,000 check and signed 8 papers before they told me "Sorry, car is sold." Terrible way to treat someone and the best they could say was "This happens a lot." That's a terrible way to treat people and a terrible way to do business. Take your business to someone more professional.