These people should be disgusted every second they...

These people should be disgusted every second they spend at work. I have never experienced such a sad excuse for customer service. Since May I have been calling for a refund, I was at first told I could expect an auto-refund to my online account in 3-5 business days. After that failed to appear, I called back and was told I need to submit a screenshot via email. So I did. After receiving no response for over a week I called back again, only to be told a cheque would be mailed with expedited shipping and I could expect it by today. Big surprise, no cheque. I called a FOURTH time, and was finally told BY AN EMPLOYEE the previous 'rep' had simply lied to me and never actually processed my refund!

I will never deal with this "company" again, and will instead have to spend my one day off a week at the laundromat simply so I have clothes to wear to work.

Since moving to an apartment 'serviced' by Coinamatic over four years ago I have never had a single positive experience with them and have only used their machines to maximize my time at home doing other chores as I work two jobs six days a week and really don't have a lot of time to do simple housework.

I can honestly say in the future, I will never consider living in another place with Coinamatic machines, no matter how far from work I have to drive to find one.

I am disgusted.