I have mixed feelings about my stay at this hotel ...

I have mixed feelings about my stay at this hotel ... The interior of the lobby and our hotel room could not be faulted; it was modern, clean and nicely decorated. The breakfast was tasty and there was more than enough (international) choice. A disadvantage for my travel companion (whose English is not optimal) is that the entire hotel staff spoke English and could not speak Dutch. In addition, the receptionist said that there were no stairs and that guests were forced to take the elevator to their room. For people with claustrophobia (myself in this case) this is definitely not pleasant. It gave me a very uncomfortable and unsafe feeling. I found out that there was indeed a stairwell (the emergency exit) but that people were not allowed to use it (so not even with valid exceptions). My last disadvantage was that loud music was played 24/7 in the lobby. Although the music style (electronic dance music) was not my taste, I can always appreciate background music. However, not on a high volume setting late in the evening when I am tired or during breakfast at half past eight in the morning when I am just awake. The volume was so loud during my stay that the reception staff had to shout to make themselves audible. All in all it was unfortunately not the great experience I had hoped for ...