I am posting my experience at Fort Rapids Waterpar...

I am posting my experience at Fort Rapids Waterpark on every forum I can so other people don't waste their money. This is the review I posted on TripAdvisor, hoping to alert people to the dangerous conditions.

I have no idea what happened to this place but it was the most disappointing day my family has had in a long time. We were excited to celebrate my daughter's 12th birthday and introduce our younger sons to the waterpark. We have been to the park many times and have had a great time, no problems. We were there for an hour before the fog in the air started to claim it's victims. Kids and adults alike were outside of the park with cups of water provided by the staff on the verge of puking. My fiance's eyes were burning, my chest and eyes hurt, my son's lips and fingers were blue from the freezing water in the kids space, but still I was trying to have a fun time with my family. We overheard a lifeguard being asked by a mother holding her infant outside the park what was going on. The lifeguard told her that they checked the chlorine levels and they were fine so someone was checking the vents but they would evacuate if needed. Then we heard a lady say she had 12 kids in a bday party and 8 of them had thrown up. My daughter came up to me almost ready to pass out, she has allergy induced asthma, but something was triggering it and I knew we had to go. I was with 2 other families, 1 stopped at the front desk and was given passes to return another day. This made me very happy, because I knew something was wrong and we could come back and try again...We love fort rapids and had never had anything like this happen before. So I stopped on my way out to collect my passes, but was told to fill out a paper. When I tried to explain the situation, and that they had JUST given my friend passes without a problem, they got a manager, I think, who then proceeded to treat me like a 5 year old and humiliate me infront of the staff and many customers. She told me that the reason why it was so bad was because too many people were peeing in the water. Seriously. That seriously happened. Then, she told me that my daughter, who is twelve and has probably been to the water park 20 times had asthma and that was a preexisting condition and she should have never gone in the park in the first place. I guess we all had asthma that day. When I said, well, I guess we won't be back then, she shrugged and said "ok.". Worst customer service ever. Made no sense, and we won't go back. I've been trying to call to find out what her name was...i was so shocked and shaken by the rudeness I walked away stunned before thinking to get her name. It's the guy answering the phone's first day and he doesn't know her name and there is no manager available now to talk to. They were supposed to call me back but no such luck. So I am sad that I can't include the name of the rude rude RUDE lady at the front desk, but that won't stop me from posting my experience on every forum I can find. Could have given me passes and continued to make money on my family and referrals over the coming years but not now. 3 of my clients work for news stations and I can't wait to alert them to the slew of negative reviews I should have read..like children getting CHEMICAL INDUCED BRONCHITIS. Recommend Fort Rapids? No way. Enjoy my money, that's the last you will get of it