Jenna S

Review of Nalley Ford Sandy Springs

Very impressed with this dealership. I was skeptic...

Very impressed with this dealership. I was skeptical traveling to a dealership I ve never used before but i am overall satisfied with my experience and more than satisfied with my purchase. The salesman actually followed up with me today to ask how everything was going and thanked me for my business which is what prompted me to leave a review. I would/have recommended this dealership based off of my experience here.

I am giving only 4 stars because the wait time was a little extensive especially waiting for a finance manager to become available to finish the paperwork. Once in with the finance manager the room was awkwardly silent. He barely explained any of the paperwork.. luckily this wasn t my first time purchasing a vehicle so i knew what i was signing and what to look for but from a customer service point of view the experience with him could ve been better.