Worst dining experience I've ever had. The staff w...

Worst dining experience I've ever had. The staff were all very rude. When we walked in, we were handed a ticket but we're not told what to do with it or how the establishment works. I stood in line for 45 minutes (and that was just at the back of one of the seven sandwich lanes, not around the restaurant or outside) and the guy making sandwiches was moving terribly slow. The guy next to him was pushing his line twice as fast. When I finally made it to the counter all I got was, "what do you want." And "ticket" after he finished making my sandwich. It took over an hour to get one sandwhich, with no real line. When we went to pay, we waited in line until we made it to the register and only then were we told we had to go and pay with card at the back of the restaurant. So we went to the back and had to wait again. There were no signs or anything saying that the front register is cash only. The girl at the front was the most rude and we received many attitudes and eye rolls trying to buy a tshirt for a family member. They were out of many colors in the popular sizes. I got the corned beef sandwich and it was pretty good but not worth the price. Everything was vastly overpriced- even for NYC. The place was dirty and very outdated. I understand tradition, but they need to completely revamp the way they do things. The ticket system may have worked in 1950 but it doesn't work with the amount of people that visit Katz now. At the end of the day, the food was good but due to the staff, I will never go back to Katz deli. Again, worst dining experience I've ever had.