I had purchased my first ever custom built house a...

I had purchased my first ever custom built house and received possession in October 2017, My Salesman Sunny Hayer had made alot of empty promises. I had asked for there to be certain things in my house, for example a frosted glass door, instead I received a clear unfrosted door. When I told him I had upgraded he was like oh yes... Then he stated oh its not specified as frosted. I had told him numerous times and He said they would not switch out the door even though I had stated I could pay extra. The next big Fiasco, I paid for an upgraded Stand up shower in my master. When I went to the Design centre and picked everything, I had picked a frosted glass door so no one could see me showering. The lady said yes that is the Standard. Her name was Nan Marshall. When I did the walk through SURPRISE ! No Frosted glass door there. I complained and no one reached out. It's honestly like they got the money and could careless at this point. BUYERS BEWARE! ALOT OF stuff they say yes, and say they put it in the paper work but they do not. THEIR PAPER WORK IS CONFUSING and no normal person can read/ understand it with all their special codes. I had even requested a side entrance and if they could get permission I would pay and develop my basement. FLASH forward to 2018 they have the same home as mine 6 months later as a showhome with side entrances right in my block........ THAT WAS SUNNY WHO SAID NO flat out. He said they do not even attempt to take permission. The whole reason why i purchased my home model was to have a side entrance. SO i am still pretty upset. There is an endless list of why one should not buy from them. Their empty promises/lies. I had to force them to come do some touch ups after numerous calls.

Flash forward to 2018 July, I sent in my Final Grade for landscaping at Laurel Crossing Duplex Showhome and the Sales Rep who is supposedly also the Landscaping Manager--AMAN did not have the answer to answer of my landscaping questions, when I had asked him for requirements. When I was ready to submit He had filled out the paper work and submitted my tree as a coniferous tree when it was deciduous, he didnt even know what the tree was when he took the picture of my tree he said yes this will pass its 6 feet tall like me, so we are good. He does not know anything about Sterling or selling homes. He was just hired as he bought a home with Sterling recently and he is 'Indian' to appeal to the population in Laurel crossing. Sadly my inspection failed because of Aman's misguidance. THE LIST CAN GO ON.

Do not think i will ever purchase from Sterling again.
Buyers please read reviews before buying im a young new home owner
and I regret my choice.