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kathy jean

4 years ago

Stayed 2 nights and it was the worst hotel experie...

Stayed 2 nights and it was the worst hotel experience we've ever had, worst hotel we stayed in. Check in was quick and great but when we get in to the room the light fixture wasn't working so it was really dark getting in and had to find the next switch for the light in order for us to see, so we called front desk and ask to get it fix but no one showed up, then the coffee maker was dirty,not cleaned at all from the previous guest because the tea bag was still inside. The next day going for buffet breakfast line up was crazy,we get in the line at 9:10 so we can still make it for the breakfast because it closes at 9:30, we waited for about half an hour in the line before we were seated, once we were seated the server informed us because the breakfast is only until 9:30 we have to pay extra $10 if we wanted to get other selection for food otherwise theres only 3 options for breakfast which are,eggs,bacon and sausage. No cut fruits and yogurt there too which I can only eat because I dont eat meat! And when we are eating there was a server told us to watch our daughter because she was walking around our table, for me that's one way to embarrassed parents, because not only she said it out loud, she also said it in not very good way and in front of other guests! That's not something that I would expect from a server! She should've watch were she's going not my daughter, I can't strangle my daughter and not let her wander around, shes a 2 yr old kid for goodness sake! Overall I'm not very happy with my stay here at all and we are not booking and staying here anymore!

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