Rohan Dalwadi

Review of Gwinnett Place Ford

Went in for an oil change for my truck while I was...

Went in for an oil change for my truck while I was also looking for a new truck in the showroom. I asked one of the guys for a test drive and he just refused saying that We don t test drive . That was a very rude behavior and it clearly proves that these people are bad at customer service. They just probably lost a potential buyer and vehicle services as well. I am never going back to this dealership ever again for a new vehicle nor any services.

Also it took them 1 hour and 30 minutes to change an oil in my truck. Note that it was a weekday afternoon and the service department was empty with no upcoming vehicles.

If you have a plenty of time to waste and love to be treated like trash then this is the place!!!