Service writer does job to spec and above. Diagn...

Service writer does job to spec and above. Diagnosis leaves everything to be desired. Car was in shop a month for random shutting off issue and suspension/alignment/drive ability issues that have not been resolved in 3-5 years. Said alignment was perfect and all suspension
parts checked out in good condition. Picked car up and returned it less than 24 hrs later for exact same problems. Shut several times and pulled to the right and had different steering characteristics depending on previous maneuvers. It was there a week and I went to get tools I had left in the car and asked about it s status. They said they drive it many many times and never shut off and alignment was dead on. Took it home and immediately knew alignment was very off. Then shut off several times. Issue not resolved. Not good.