The rooms are nice. Spacious and clean. Great view...

The rooms are nice. Spacious and clean. Great view and good position, nice front desk staff. But two of the four lifts are not working (still) and so the wait to move floors is longer than it should be. Housekeeping are a bit lax, the ironing board I used two days ago which I collapsed but was in a rush the first day and so didnt put away and then forgot to put away today is still leaning against the wall, I put the iron away last night (Housekeeping didn't bother to yesterday). Tea and coffee isn't replenished and cup still sitting (dirty) next to kettle, yes I can wash this myself tonight, (again was running late this morning when I left so didn't do it) but firstly, I don't work here and secondly it is meant to be a four star hotel, so I did expect it to have been attended to
The attached bar is hopeless and we walked out after waiting for someone to take our drink order for over 15min. Couple at table next to us asked three different waiters where their drink was while we were waiting, they told us they had already waited 15min since ordering, place was about half full.