Gytis Grigal

Review of Rixos Premium Belek

Hotel with many BUT

Hotel with many BUT

Our family love Turkey, so we try to be here once or twice a year.
2017 we chose the Rixos Premium Belek for two weeks in end of April.

The hotel is beautiful, large, a lot of carpets and marble, BUT is not cozy, I often feel like in a luxury airport.

The area is large enough, beautifully arranged, many bars, but there are no places where you can sit quietly, escape from a large number of people.

Everywhere food is very tasty, drinks are excellent, great coffee, BUT for dinner in the restaurant chaos - has 15 minutes to look for a free and clean table and all the time you need to look carefully at your feet, that you do not slip off on the food that are on the floor, because staff do not hurry to clean the floor and the management with indifference, calmly and proudly bypasses the dirt and liquids on the floor :) In cafes and bars may need to wait a long time, wait until the waiter arrives. Staff are helpful, hard-working, especially trainees from Ukraine, but management does not manage its staff, do not manage with her work.

This hotel offers on its website a family holiday celebration for them. I with my wife arrived here during our 20th wedding anniversary. By registering at the hotel, the receptionist said they knew about anniversary, the our travel agency told them, and will definitely make celebration, an unforgettable day for us. BUT, neither on our anniversary day nor during the rest of the visit, we did not get any reaction from the hotel!

The hotel can host large conferences. During our vacation there were 3 conferences. During these, guests staying at the hotel's for staff cease to exist, the hotel feels full of chaos, which without conferences are frequent.

Our room in the main building was nice, large enough, many mirrors, BUT under the mirror hidden TV view is barely visible due to reflections, carpet on the floor and stone surfaces with large spots.
The shower and toilet room is nice, beautifully lit, hidden behind huge sliding panels with mirrors, inside there are two glass doors, BUT here there are spots on the stone, part of the plumbing works badly, all the sounds from the toilet are well heard in the room - can sit on the toilet perfectly communicate with people in the room :) You can even watch TV from the toilet room if you push away these beautiful and very heavy plates.

Guests of the hotel - in addition to conference participants, guests from Russia with all their specificity dominate here. I think this is a hotel policy.

I just uploaded beautiful pictures in order to make it easier to tell my story.

This hotel is not suitable for a relaxing quiet holiday with your family.

But if you want to spend your holidays stormy, loudy, in the crowd, all the time feel in the party and if for you do not interfere the mess (sometimes even chaos) - it's almost a luxurious hotel for you!

To sum up, we were disappointed with this hotel.