I was really disappointed with the service I recei...

I was really disappointed with the service I received at this store. I had updated my phone the day before and it was stuck on a boot loop. The lady working there told me that was due to the screen repair I had done the previous week even though the phone was working perfectly up until the update. She was adamant it was a problem with the screen even though I was positive it was a software issue. She blamed me for going to a third party to get my screen fixed (which had way better customer service) and offered only two options; either I get it sent off to apple for $240 to see what the problem was or to buy a new iPhone 7 for $600. She did not listen to me at all and insisted it was the screen even though she did not even look at the phone or ask any further questions about the software update. It felt like a money scam so I left immediately and sought advice in another phone repairs shop that was UN-AUTHORIZED by Apple. Here they told me how to correctly restore my phone by plugging into iTunes and it was so quick and easy! They didn't even charge me a cent. Sounds like Apple Authorized doesn't mean much nowadays.

- Now reading the reviews it seems like half of these are fake. It's beyond me why anyone would give this shop 5 stars. The lady in front of me in the queue seemed to get horrific service like I did.