So far I'd give this place a 2 for their treatment...

So far I'd give this place a 2 for their treatment of family members. I was humiliated twice by one desk person in the icu. First time, was when i came in before visiting hours before the appropriate time. I had been called to cone in. When i told her this after she so rudely handed me the sheet that gives the times., in front of all of the nurses and techs. Then i was asked who called me in.... and told the times have not changed.
Then just moments ago, i was called out in front of everyone in the icu, by the same person, when I walked in with someone else. Sorry, i do not visit the icu often. And i had just stepped out to make aphone call to notify family.
I feel completely disrespected and humiliated. She could have pulled me aside instead of calling out from behind her desk.