First time staying before seeing Michelle Obama at...

First time staying before seeing Michelle Obama at O2. Lovely warm and friendly welcome from the receptionist. Fantastic service and views in the restaurant...special mention for Callum our waiter. Beds are super comfy,and power shower awesome. Only downside was on the first floor bar after the show...long wait for drinks and food...need to sort this out...as guests like us were getting restless. Enough staff behind the bar to deal with the influx post O2 but not sure they were that well organised...had no clue who was next in line for ordering drinks,so tended to serve the ones that spoke loudest first!! Shame as it's a tip top hotel,hence my 5 star rating still